Client Partner
About the job
The Firebrand vibe. We are a 17 year young design led studio focused on solving real business problems through design. With a crew of 20 plus humans including designers, engineers, writers and architects, we work across product, marketing, tech, HR and more. firebrandlabs.in
📍 Firebrand Labs | Full-time | On-site, Chennai
What you will do :
- Manage client relationships from onboarding through ongoing engagement
- Act as the main liaison between clients and internal creative and technical teams
- Coordinate projects, including scoping, timelines, and quality control
- Convert client needs into actionable internal briefs
- Contribute strategic insights on brand and business communication
- Identify growth opportunities within client partnerships
- Lead professional presentations and feedback sessions
- Proactively manage risks and resolve conflicts to maintain project momentum
Must-haves :
- 2–5 years of experience in client servicing, account, or project management (preferably in design, branding, or communications)
- Strong verbal and written communication for confident client representation
- Solid organizational ability to manage multiple simultaneous projects and deadlines
- Familiarity with branding, design, or marketing workflows
- Proficiency in project management and collaboration tools (e.g., Notion, Sheets, Slides)
Soft skills :
- Warm, intentional, and people-oriented
- Genuinely curious about the work, not just the process
- Calm under pressure, clear in ambiguity
- A natural connector across people, ideas, and creative problems
- Open to feedback and committed to growth
Full time position
More details available
Apply now
Tell us about yourself and why you are a great fit.